UnixServerAdmin

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RoundCube – Service currently not available errror no. [0x01F4]

Mostly we received following error after browsing RoundCube – “RoundCube – Service currently not available errror no. [0x01F4]

As well as RoundCube error logs showing following logs

[02-Oct-2012 08:34:56 -0400] DB Error: _doQuery: [Error message: Could not execute statement] [Last executed query: PREPARE MDB2_STATEMENT_mysql_8c77e0752a8db2da365c3c7a19fe8842c84663aa7 FROM ‘INSERT INTO messages\n (user_id, del, cache_key, created, idx, uid, subject, `from`, `to`, cc, date, size, headers, structure)\n         VALUES (?, 0, ?, now(), ?, ?, ?, ?, ?, ?, FROM_UNIXTIME(), ?, ?, ?)’]
[Native code: 1064] [Native message: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘), ?, ?, ?)’ at line 3] in /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_mdb2.inc on line 265
[02-Oct-2012 08:35:20 -0400] DB Error: _doQuery: [Error message: Could not execute statement] [Last executed query: PREPARE MDB2_STATEMENT_mysql_d6ee872839dbf41a18e11e2f09d1f4d9790e462d7 FROM ‘INSERT INTO messages\n (user_id, del, cache_key, created, idx, uid, subject, `from`, `to`, cc, date, size, headers, structure)\n         VALUES (?, 0, ?, now(), ?, ?, ?, ?, ?, ?, FROM_UNIXTIME(), ?, ?, ?)’]
[Native code: 1064] [Native message: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘), ?, ?, ?)’ at line 3] in /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_mdb2.inc on line 265

The error is occur because MySQL could not insert the values from UNIXTIME. To avoid this error simply open file /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_mdb2.php and replace following code

# vim /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_mdb2.php

From

return “FROM_UNIXTIME($timestamp)”;

To

return sprintf(“FROM_UNIXTIME(%d)”, $timestamp);

Now clear cache from your local machine refresh RoundCube error page.

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October 9, 2012 Posted by | Mail | , | Leave a comment